As the Director of First Impressions at Three Sixty East Alabama, you will be the welcoming face and organizational backbone of our office. This role is crucial in providing excellent customer service to guests, clients, and team members alike. You'll handle a variety of administrative tasks to ensure smooth operations and a professional atmosphere.

Responsibilities:

Customer Service:

Greet guests, direct inquiries, and provide a welcoming atmosphere. 

Respond to in-person, web, and phone inquiries promptly and courteously.

Direct clients to appropriate contacts for development projects, property management, and agent on duty.

Assist Real Estate Agents as they come and go – scanning closing documents, accepting/distributing earnest money.

Support agents during REALTOR caravans & open houses by preparing necessary supplies. 

Office Management & Administrative:

Manage appliances, systems, and office supplies including copiers and water coolers.

Ensure office cleanliness by handling trash and recycling duties.

Organize and manage office cleaning schedule and tasks.

Maintain inventory and order office and kitchen supplies and promotional items.

Organize and maintain filing systems for documents and closings.

Assist in planning and organizing office events and maintain the office event calendar.

Prepare Closing Bags for agents and maintain vendor contacts and community partners.

Additional Responsibilities: 

Manage sign and lockbox inventory systems.

Perform office errands including bank deposits, mail pickups, and package deliveries.

Answer phones and handle mail, packages, and emails as needed.

Draft and edit documents with attention to detail and accuracy.

Act as the office "DJ" to curate a positive and engaging office atmosphere.

Qualifications:

High school diploma or equivalent; some college preferred.

Prior experience in customer service, office administration, or related fields.

Proficiency in Microsoft Office Suite, Google Workspace, and familiarity with office equipment.

Excellent communication skills, both verbal and written.

Strong organizational skills and attention to detail.

Reliable and punctual, with a positive attitude and professional demeanor.

Employment Type: Non-exempt, Mileage Compensation

Benefits: Eligible for benefits including 12 days of PTO and all company holidays

Work Hours: Monday-Friday, 8:30am-4:30pm (30 minute paid onsite lunch break; 1-hour unpaid lunch break)