At Allen Turner Nissan of Auburn, we’re looking for an organized and customer-oriented individual to join our team as a Service Assistant. In this key support role, you will be the first point of contact for customers calling or visiting our service department. You’ll be trained to write repair orders, assist with overflow customers, and help ensure a smooth and professional service experience. This is a full-time, 40-hour per week position with some Saturday shifts required. If you are friendly, detail-oriented, and enjoy working in a fast-paced environment, we encourage you to apply.

Competitive Hourly Pay + Monthly Bonus!

BENEFITS

• Medical, dental, and vision insurance

• Long and short-term disability and life insurance

• Matching 401(k) plan and profit sharing

• Paid vacation and holidays

• Employee purchase program

• Employee events and recognition such as service awards, holiday parties, Food Truck Fridays, etc.

• A friendly, professional work environment

• Opportunities to advance within the company

RESPONSIBILITIES

• Answer phone calls and schedule service appointments

• Greet customers and gather necessary information regarding their vehicle and service needs

• Write repair orders and assist with overflow customers under supervision

• Direct more complex jobs to Main Service Advisors for follow-up

• Contact customers to update or inform them about the status of their vehicle repairs

• Sell recommended maintenance services, mainly based on lube technician recommendations

• Maintain neat and orderly parking of vehicles in the service area

• Work some Saturdays as scheduled

• Perform other duties as assigned to support the service department

QUALIFICATIONS

• Positive attitude and strong customer service skills

• Excellent communication and organizational abilities

• Ability to multi-task and prioritize in a fast-paced environment

• Comfortable working both independently and as part of a team

• Ability to stand for extended periods and perform light physical tasks such as moving vehicles

• Valid driver’s license and clean driving record

• Ability to receive satisfactory results on pre-employment drug and background screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.