A Shift Lead performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.

• Nights and weekend availability is required.
• 15-20 hours a week.
• Must be 21 or older.

Responsibilities include:

• Organizing shift schedules for team members
• Monitoring attendance, tardiness and time off
• Assigning duties to specific employees based on role and skills
• Supervising employees and assisting with tasks as necessary
• Conducting performance reviews and sharing feedback with both upper management and team members
• Training new and current team members on tasks
• Handling customer issues and managing conflicts
• Adhering to company policies and health, safety and employment standards
• Balancing cash drawers and preparing cash deposits

Education:

• Associate (Preferred)

Experience:

• Management: 1 year (Required)

Shift availability:

• Night Shift/Weekends (Required)